"Disaster Emergency Knowledge Service Specification" establishes a systematic framework for standardized emergency response operations, providing scientific guidance throughout the entire lifecycle of proactive disaster knowledge services - from rapid activation and standardized implementation to comprehensive evaluation and continuous improvement.
This Specification specifies the core components of disaster emergency services in detail: defining activation criteria for emergency response; standardizing team formation requirements, personnel composition, and task allocation mechanisms; specifying data collection categories; establishing development standards and content requirements for emergency relief service portals; improving duty systems and interdepartmental coordination mechanisms; and conducting service evaluations with outcome assessments. Implementation of this Specification will significantly enhance the timeliness, accuracy, and standardization of disaster emergency knowledge services, providing robust support for emergency response operations.
Disaster Emergency Knowledge Service Process
制定“灾害应急知识服务规范”，建立一套系统化、标准化的灾害应急知识服务工作体系。该规范主要针对重大自然灾害发生时的应急知识服务工作，旨在为灾害应急主动知识服务的全流程提供科学指导，包括服务的快速启动、规范实施、全面总结和持续改进等关键环节。
本规范详细规定了灾害应急服务过程中的各项核心工作内容：明确应急服务启动的条件；规范应急团队的组建标准、人员构成及任务分工机制；规定数据收集类型；建立应急救灾服务专栏建设标准与内容要求；完善值班值守制度与跨部门协调机制；并进行服务总结和成成果应用评估。通过实施本规范，将有效提升灾害应急知识服务的及时性、准确性和规范性，为灾害应急服务行动提供有力的支撑。
灾害应急知识服务流程
